Privacy Policy
Effective Date: 24 February 2026
Farmers Centre Ltd ("we", "our", "us") is committed to protecting your personal data in accordance with the Data Protection Act, 2019 (Kenya).
1. Information We Collect
- Name, email address, phone number
- Delivery address and market/town
- Account type (Farmer / Stockist)
- Order and transaction data
- IP address and browser information
2. How We Use Your Information
- Account creation and authentication
- OTP verification
- Order processing and delivery
- Fraud prevention and security monitoring
- Payment processing via Jenga
3. Data Security
We implement encrypted password storage, OTP verification, brute-force login protection, account lockout after failed attempts, and secure server hosting.
4. Data Sharing
We do not sell your personal data. We may share information with payment providers, delivery partners, IT service providers, or authorities where legally required.
5. Your Rights
Under Kenyan law, you have the right to access, correct, delete, or object to the processing of your personal data. You may lodge complaints with the Office of the Data Protection Commissioner.
6. Contact
Email: farmerscentreltd@gmail.com